Charahub

Help and Support

All Charahub support is free.

Email

If you're having a problem with your account, write to [email protected] and one of us will get back to you.

Response time can vary depending on the nature of the problem, but to speed things up:

  • Include your Charahub username.
  • Write from the address your account is registered with, if you can.
  • Tell us what browser you have (e.g. Chrome, Firefox, Safari, Internet Explorer), the version and if you use Windows, Mac or Linux.
  • If you are using a phone or a tablet device, mention the make and model.
  • But don't tell us (or anybody else) your password.

Facebook

Many Charahub users already visit our Facebook page - we mention new features here and use it as a way to keep an eye on popular suggestions for the site.

Tumblr

People often talk about Charahub on Tumblr; we reblog and respond to comments and questions on our own Tumblr whenever we can.

Twitter

Follow @charahub.

What's New

Remember to check the What's New panel for a detailed list of new features and bugfixes as we add them.